MMCTSU eSupport

IMPORTANT CONVERSION NOTICE (netins.net to cltel.net):
To prevent receiving doubles of new messages while retaining old emails from your netins.net account you will need to disable the netins.net account settings (not remove them) after adding in your cltel.net email address. For instructions scroll down to the bottom of this page

1. Open Mac Mail.

2. Click on Mail then Add Account from the tool bar.

3. Choose to Add Other Mail Account and click Continue.

4. Enter the following information into Add a Mail Account then click Next or Create.

Full Name - Enter your name as you would like it to be seen by people receiving email from you
Email Address - Enter an INCORRECT email address such as wrongusername@domain.com.

Important Note: The wrong email address must be entered on this screen if you are using a POP3 server so that you are prompted to enter settings manually. Mac Yosemite Mail will otherwise automatically setup the account as IMAP.
Password - The correct password as provided by your ISP for your email address

5. After a failed search for the wrong username the screen will say Account must be manually configured then click Next.

6. Select the POP3 tab. Fill out the following information as provided by your ISP then click Next.

Mail Server - For POP3 enter pop3.mmctsu.com 110
Username Name - Enter the first part of your correct email address
Password - As provided by your ISP

7. Set the port number to Auto and authentication to Password. Click Next.

8. Fill out the following SMTP server information as provided by your ISP then click Create.

SMTP Server - Enter smtp.mmctsu.com 587
Username Name - Enter your email address in the format of username@mmctsu.com
Password - As provided by your ISP

9. Go back and click on Mail then Preferences from the tool bar.

10. Select the account just created on the left panel. The settings will populate in the right panel.

11. In the Outgoing Mail Server area select Edit SMTP Server List.

12. Select the account just created under 'Description'. The Account Information settings will populate below.

13. Verify the correct settings are under the Account Information tab.

14. Select the Advanced tab. Fill out the following SMTP server information. Click OK

Port - 587 (DO NOT check SSL)
Authentication - Password
Username Name - Enter your email address in the format of username@mmctsu.com
Password - As provided by your ISP

15. In the Outgoing Mail Server area select your smtp authentication server description from the drop down.

You are now ready to begin using your new mail account.

Disable Mac Mail Send/Receive for NetINS account

1. Go to Account Preferences for Mail
2. Select the desired account (netins.net)
3. Click the Advanced Tab
4. Un Check the checkbox for Enable this account.